Description of Issue
Employee submitted a life event. Approved. Attempted to generate life event choices, but received error The selected CAMPAIGN is incorrect for this EMPLOYEE and generate type.
Context
- Enterprise ERP
- EERP
- Benefits Administration
- Benefits Enrollment
- Enrollment Campaign Manager
Cause
The Hired After and Hired Before dates are used to evaluate if the individual employee can be generated into the campaign.
Resolution
- Navigate to the program Enrollment Campaign Manager.
- Tyler Menu > Human Capital Management > Human Resources > Benefits Administration > Benefits Enrollment > Enrollment Campaign Manager
- Click Update.
- Update the Hired After and Hired Before fields to be include all dates.
- We recommend Hired After as 1/1/1900 and Hired Before as either the current date or 01/01/2100
- Click Accept.
- You should now be able to generate a Life Event for an individual employee.
Additional Information
Please reach out to Enterprise ERP Human Resources Support with any additional questions.
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