Resolution

An abatement must be entered first.
1. Please follow the steps here to enter an abatement: Enter an Abatement in a Batch in Abatement Entry
2. Or follow these steps to find an existing abatements: Find an Abatement Within an Abatement Entry Batch
Abatement amounts can be updated from the Charge and Installment Entry Screen.
1. If entering a new abatement, fill out all the necessary and desired fields on the first screen and tab through until the Charge and Installment Entry Screen opens.
2. If updating an already existing abatement, find the abatement, and then click Charges in the top ribbon to get to the Charge and Installment Entry Screen.
Highlight the Charge Line that needs to be changed.
Click Update.
Enter the desired amount on the Charge to be abated.
Click Installments from the toolbar to update the allocation on each installment if nessecary.
1. Note: The allocated amount must match the amount entered on the Charge
Click Accept.
Repeat Steps 3-7 for each Charge that needs to be updated.
Click Back
At this point, this Abatement is entered and can be Bill Posted or GL Posted if desired.
Please follow the steps found here to complete either of these processes:
1. Bill Post an Abatement
2. GL Post an Abatement Batch

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