Description of Issue
Over-short Adjustment Process is selecting zero-dollar bills when using the the Only write-off charge option.
Context
- Accounts Receivable
- Over-short Adjustment Process
Cause
Resolution
Development is currently researching the issue.
Consider the following workarounds:
- If looking to write-off both unpaid and overpaid bills for a specific Charge Code, define and run the Over-short Adjustment Process twice. First run with an ending write-off balances of -0.01 (example -1000.00 to -0.01) to write-off the Overpaid Bills. Run a second time with a beginning write-off balances set to 0.01 (example 0.01 to 1000.00) to write-off the Unpaid Bills.
- Set the Only write-off charge field to blank when defining and processing.
Additional Information
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