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Forms images are not archiving to TCM

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Created by Knowledge Assistant , last modified on Sept 19, 2024

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Description of Issue

DocOrgin Tyler Forms are not archiving to TCM

Context

Munis
Archive
Images
TCM
TylerForms
DocOrigin
TF
401
tcmadmin
formsadmin
account locked
The operation has timed out
Unable to connect to the remote server

Cause

Account information may be out of sync between Doc Origin and Enterprise ERP

Resolution

Contact Tyler Forms Support via a support case

Additional Information

If site just purchased TCM or if DocOrigin forms were never setup to archive, please refer to this: How to set up TylerForms DocOrigin forms to archive to TCM

For ReadyForms archive: Add Archive to TCM Step to ReadyForms Delivery Definition

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