Cannot add role to workflow business rule

• Specific role is not available when user is adding a new role-based workflow business rule
• Can see some roles but not all roles when adding role-based workflow business rule
• Error: The role ID entered contains no user ID's flagged as approvers with active accounts. Please choose another role.

• Munis
• Workflow
• Roles and permissions

• No workflow approvers currently hold specific role

• In order for a role to be usable within a role-based workflow business rule, the role must be held by a user that is a workflow approver
• To make a user a workflow approver, access System Administration > Security > User Attributes (find the user in question) > Workflow Detail > Promote

Please reach out to Munis Software Support with any follow up questions