How to Sync Users from Munis to TCM

Seeking steps for how to sync users and their respective permissions from Munis to TCM.

• Munis
• Tyler Content Manager
• TCM

There are three ways any given site administrator can sync a user from Munis to TCM:

1.

• Tyler Menu 
• System Administration > General Administration > TylerCM for Munis Settings
• Synchronize Users
• Select user ID(s) to be synced 
• Use tcmadmin credentials (found on Site Report) to complete sync. Please consult your site/system administrator if you do not have access to these credentials. 

2. 

• Tyler Menu 
• System Administration > Security > User Attributes > search on user ID
• Syncrhonize Users
• Select user ID(s) to be synced 
• Use tcmadmin credentials (found on Site Report) to complete sync. Please consult your site/system administrator if you do not have access to these credentials. 

3.

• Tyler Menu 
• System Administration > Security > User Attributes > search on user ID 
• Under the Roles tab, remove any given role and add it back. This will trigger role calc to run in case the synchronize users function did not.

Once a user is synced successfully, that user ID and all MU_xxx TCM security groups that exist for that user ID in Munis should also appear in the TCM Full Client > Administration > Security Manager > Users. 

Please contact TCM Support for any further questions/concerns if the steps provided are not working to trigger the sync. Please provide the user ID(s) affected and the Munis environment you are working in (LIVE, TEST, TRAIN, etc).