Description of Issue
Unable to change Last Activity Date in Bill Detail Adjustments.
Context
- Property Tax Billing
- Bill Detail Adjustments
- Bill Inquiry
Cause
Resolution
This has been resolved in 2021.9 and above. Install the latest Tyler Deploy release for your current Enterprise ERP version.
Use the following to update the Last Activity Date through Bill Detail Adjustment with an Adjustment. Interest to begin accruing from the new Last Activity Date:
- Navigate to: Property Revenues > Property Tax Billing > State > Collection Processing > Bill Detail Adjustments.
- Click Add to create a new Batch and click Accept.
- Click Add and enter the bill information for the new Adjustment.
- In the Effective Date field for when the adjustment transaction should takes place and click Accept. This is not the Last Activity Date yet.
- From the Charge and Installment screen, Select the Bill Charge line to adjust and click Update.
- Enter the new Last Activity Date and click Accept. Effective Date cannot be set prior to any Payment activity for that bill.
- Bill Post and GL post the Adjustment.
Additional Information
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