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Description of Issue

When adjusting an Interdepartmental Billing Invoice from the Adjust Invoices program, the posted journal does not effect the GL Accounts associated with the Allocation code or Payment the same as when the original Invoice does when first generated.

Context
  • General Billing
  • Interdepartmental Billing
  • Inter-Dept Billing
  • Adjust Invoices
  • Allocation Codes
Cause

Resolution

Development is currently researching the issue.

Current workaround at this time is to not adjust Interdepartmental Billing Invoices and to instead create a new Interdepartmental Billing Invoice for the opposite amount (a negative invoice if the previous was a positive invoice). Contact Enterprise ERP Revenue Support for further assistance.

Additional Information






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