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Description of Issue

Adding labor to a work order in the Field Sheet app produces an error:

  • Error adding time Error uploading time: Server Response: Error fetching user's employee information. 
  • Error adding time Error uploading time: Server response: Error executing selectUserData
Context
  • Enterprise Asset Maintenance 
  • EAM 
Cause

User is not associated with an employee number in User Attributes

Resolution

Add an employee number to the user:

  1. Navigate to System Administration > Security > User Attributes
  2. Search for user
  3. Click Update
  4. Enter employee number or select employee number using field help in the Munis employee no. field
  5. Click Accept 
Additional Information

MUN-451212 has been created to eliminate the need to have an employee number populated in order to add labor in the Field Sheet app





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