Description of Issue
Every record contains all the images from the run after a Enterprise Forms (ReadyForms) run was performed
Context
- Tyler Forms
- Enterprise Forms (ReadyForms)
- Munis
- Emailing
- Archiving
- Split into multiple files
- One file
Cause
Enterprise Forms (ReadyForms) template being used for emailing or archiving is set to One File under Advanced Output
Resolution
- From the Tyler Hub menu, navigate to Forms > Enterprise Forms Administration (ReadyForms)
- On the side menu, select the program and type of Template you wish to change
- On the right side of the screen, select the Template
- Click Advance Output
- Select Split into multiple files. Images will archive and/or email as single image.
- Click on Save at the lower right side of the screen.
Additional Information
For more information about Enterprise Forms please review instructions on this article: How to access and use ReadyForms
Further assistance needed, please contact TylerForms support team.
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