General Billing Invoices duplicating invoice numbers

Invoices is creating General Billing invoices with invoice numbers that have already been used. 

• General Billing

• Invoices

Invoices were imported using Invoice Import and the import file specified invoice numbers. 

Development is currently researching the issue. 

In the meantime, as a workaround, use the Invoice Entry and Proof program as it is the preferred program for invoice creation. 

Alternatively, this issue does not occur if the invoice import file has 0 in the invoice number field, which causes the program to automatically assign invoice numbers and update the internal invoice number counter. 

If additional assistance is required, please contact General Billing Support.