Error updating assignee in Field Sheet app

Owned by Knowledge Assistant
Last updated: Jan 24, 2022
Description of Issue

Error received when updating assignee in Field Sheet app:  Error updating assignee

Context

Tyler EAM

Cause


Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2019.1.19.0 - MUN-390351
  • 2019.1.20.0 - MUN-394696
  • 2019.1.21.0 - MUN-394697
  • 2019.3.15.0 - MUN-394698
  • 2020.3.0.0 - MUN-394705
  • 2020.4.0.0 - MUN-394699

Workaround:  Use the Work Order Management program to update assignees

Additional Information