Resolution

Go to your Admin Center (As an Org Admin) https://<clientIdentifier>-admin.tylerportico.com/org/admin-center/dashboard
1. How to gain Org Admin access to Admin Center
Login
Select Workspaces and click on desired workspace
Click on Access Control
Click Create new access control list
Create a List name
Create a List description
Check the Workspaces that this applies to
Select Next
Select the appropriate Apps
Select Next
Review your selections and select Save and Close
Add all necessary users to access control list

Browser not supported