OKTA AD Agent not syncing users

Owned by Knowledge Assistant
Apr 26, 2023
1 min read



Description of Issue

Cannot sync Active Directory with Okta.

The Okta AD client is connected but not synced.



Context

  • TID-W

  • Okta AD agent

  • Okta



Cause

Users were imported into the backend of Okta



Resolution

For additional support, open a ticket at Online Support for EERP TSM Support



Additional Information