AWS TCM Name Resolution Failed

Owned by Knowledge Assistant
Mar 21, 2023
1 min read



Description of Issue

TCM error Tyler Content Manager web service call encountered: Name resolution failed.



Context

  • Amazon Web Services (AWS)

  • Tyler Content Manager (TCM)

  • Networking

  • Domain Name System (DNS)



Cause

DNS is missing or incorrect.



Resolution

Correction to proper DNS is required to resolve issue.



Additional Information

Please create a case with TSM Support for further assistance in the Support Portal