Resolution

Login to the database server
Sign into Microsoft SQL Server Management Studio (SSMS) with the specific server name
Navigate to the Object Explorer on the left right
1. Right Click Databases
2. Click Restore Database...
3. Under Source select the Device
4. Click the ... to the right
5. Click Add to see the database backups within the default backup folder (or browse to a specific folder as needed)
6. Click the full database backup (IE: <database.bak>) to be restored
7. Click OK
8. Click Add to see the database backups within the default backup folder (or browse to a specific folder as needed)
9. Click the differential database backup (IE: <database.bak>) to be restored
10. If restoring backups from a different server:
  1. Under Select a page, click Options
  2. Check the box Overwrite the existing database (WITH REPLACE)
  3. Check the box Close existing connections to destination database
11. Click OK
The newly restored database should populate under the Databases folder

Tyler Hosted Clients do not have access to their servers and will need to contact TSM Support to restore the database.

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