Generate an rctgb80 file for Tyler Forms



Description of Issue

Tyler Forms requesting document type for creation of customer receipt



Context
  • Munis

  • rctgb80



Cause

Informational



Resolution

Munis usually recommends creating a new Category 01 - General Billing Receipt in a non-live environment. In order to generate a Category 01 - General Billing Receipt Munis recommends confirming a prerequisite to make sure the rctgb80 data file is properly extracted from Munis. Please confirm in Accounts Receivable Settings - Cat Specific for Category 01 General Billing Receipts that the receipt format is set to either rctgb80 or rctgb80a. 

  1. Navigate to General Revenues>Payment Processing.

  2. Click Add to begin a new Payment Entry batch.

  3. Confirm Receipt Type is set to 1 - Indiv Only.

  4. Fill out any further options if needed, although most are not needed for end result.

  5. Click Accept.

  6. Click More.

  7. Click Misc Receipt.

  8. Click Add.

  9. Begin at Loc/Dept and fill out all information specified by the client or Tyler Forms. If there is nothing specified, a good rule of thumb is to fill out every field.

  10. Click Accept to confirm the Charge Detail information.

  11. Click Accept to confirm the GL Payment Allocation.

  12. The Completing Receipt process will automatically open. 

  13. Click Accept.

  14. Munis will take you back to where you entered the receipt.

  15. Click More.

  16. Click View-rev.

  17. Click Accept.

  18. Click Dup Rcpt.

  19. Click Spool/Display.

  20. Click Accept.

  21. Select Display.

  22. Click OK.

Depending on which browser is used to access Munis, it should proceed to generate a notepad file and this is the data file that needs to be delivered to the Tyler Forms rep who requested the file.

There are times where Munis will deliver a locked or protected display file, if this is encountered please follow below steps

Munis will have returned to the receipt that was created, please continue below.

  1. Click Dup Rcpt.

  2. Click Spool/Display.

  3. Click Accept.

  4. Select Save.

  5. Click OK.

  6. Navigate back to the Main Tyler Menu.

  7. Navigate to System Administration>Miscellaneous Administration>File Transfer.

  8. Click Download from Spool Directory.

  9. Use the browse screen to locate the saved file from the spool, generally named arrctimgxxxx.txt.

  10. Click Accept or double click the correct file.

  11. The browser being used should download a raw text file that needs to be delivered to the Tyler Forms rep who requested the file.




Additional Information

The rctgb80 file type is the default for category 01 charge codes