Supervisor unable to Void

Owned by Knowledge Assistant
Nov 03, 2022
1 min read



Description of Issue

  • Supervisor Unable to Void 

  • Error Account XXXXX not found

  • Error Account XXXXX@XXXXX.org not found 



Context

  • Tyler Cashiering v 2021.6.1.1

  • Unable to Void

  • Supervisor 



Cause

Invalid or blank email in Username Override field



Resolution

  1. Munis<System Administration<Security<User Attributes

  2. Search

  3. Enter User ID

  4. Click Accept

  5. Copy User XXXXX Munis E-mail Address

  6. Tyler Cashiering<Administration<Users

  7. Search for User

  8. Click the Pencil Icon 

  9. Click Username Overrides Tab

  10. Paste User XXXXX Munis E-mail Address in the Username Override Field

  11. Click Save

  12. Test Tyler Cashiering Login



Additional Information