403 Error when logging into Client Support



Description of Issue

When I go to login to my Client Support account at tylertech.com, I receive a 403 Forbidden error. How do I resolve?



Context
  • tylertech.com

  • Client Support



Cause

This is due to an incorrect value on the portal account registration.



Resolution
  1. Please reach out to any support team and reference this article.



Additional Information

Please review our Master Article - Client Support for all topics on the Online Support Incidents portal.