Description of Issue

Trying to enter an invoice in Invoice Entry after voiding the original invoice with the same number and receiving Duplicate Invoice error

Context

Munis

Invoice Entry

Cause

Allow duplicate invoice numbers is turned on within Accounts Payable Settings
If the original invoice is in a Void status that number cannot be used and the invoice must first be purged

Resolution

Additional Information

This setting should only be turned off if a supervisor gives approval

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