Resolution

Steps to delete both the metadata record and attachment:

Launch and log into the CM Full Client
If you are not sure what id to use or need a password, contact your site administrator
Click on Documents > Document Search
On right side of screen click Filter, then select the document type of the files you wish to remove
Enter in search criteria to find the exact attachment or set of attachments to be deleted > Search
Advanced information for searching can be found here: CM Full Client Online Help: Searching
Select items to be deleted
- One Item: Click to select
- Select All: Click on one item, then CTRL + A to select all
- Select multiple: Click + CTRL, then click each other item to select multiple
Once all items have been selected click the Blue Right Pointing Arrow (View Selected Results) to view the records in the Document Explorer window
After verifying the set of records are to be deleted, select all items in the Document Tree in the iDocs panel on the left side of the window
Click the Remove Selected Documents icon in the command ribbon at the top of the iDocs panel
Respond Yes in the Question box
Click the X on the Document Explorer tab to close the window
Click Search to confirm items have been deleted

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