Popups Appearing in Munis

Owned by Knowledge Assistant
Dec 06, 2021
1 min read





Description of Issue

  • Popups are appearing in Munis

  • What are these and are they safe?



Context

  • Munis Version 2019.1+



Cause

  • Popups are appearing in Munis and users are unsure of what these are and what they are for



Resolution

  • Popups are a new feature of Munis, they are by design and intended to guide users through select processes



Additional Information

  • Users can disable popups by selecting Don't Ask Again at the bottom of the popup

  • Use a private browsing session to view a popup only once

  • Suggestions for popups can be made through the Online Incidents Portal

  • Clearing cookies will re-enable disabled popups

  • Please click here for additional information on the Tyler Community