My parcel field help is not working properly

Owned by Knowledge Assistant
Aug 13, 2020
1 min read
Description of Issue

I cannot use field help for Parcel on Service Requests

Context

Work Order Management 

Cause

Service location help set to None

Resolution
  1. Click Financials > Work Orders, Fleet and Facilities > Public Works and General WO > Set Up > Work Order Settings
  2. Click Update
  3. Set Service location help to Property File
  4. Click Accept
Additional Information

These settings were pre-confirmed with site. Please check with site before changing settings.