Description of Issue

Our bank rejected out test payroll check, they said the MICR line wasn't correct. What can we do?
Unrecognized Characters on the micr line

Context

Enteprise Forms Admnistration
Template
ReadyForms
Micr line
Payroll Checks
Accounts Payable Checks

Cause

There are two fonts available on the Template for the MICR Line: standard font and the alternate font. If the bank test fails due to 'unrecognizable characters' then the use alternate font should resolve the issue.

Resolution

Navigate to Tyler Menu > Forms > Enterprise Forms Administration
Select the category that best represents the needed template from the left-hand side menu
Select the desired template from the subcategory menu
Select the template then click the Form Design tab
Scroll down to the toggle options at the bottom
Click Use Alternate MICR Font
Click Save
Process a test check and print it as normal

Additional Information

Adjust Enterprise Form Template alignment

Request for Service Enterprise Forms Custom Template

Enterprise Forms Standard Template change to Custom Template

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