Description of Issue

Received a payment that needs to be manually processed

Context

Enterprise ERP
Accounts Receivable
Mail Payment Processing (armalpmt)

Cause

Customer sends in a payment through the mail

Resolution

Adding payment records

Click Add.
The program makes the File Format list accessible.
Assign a format for the file.
Click Accept.
The fields in the Payments group are accessible.
Complete the Payments fields according to the file format selected. Click the Scanline button in the toolbar to use scanning mode for payment entry. In this case, you must manually complete the Effective Date and Installment fields.
Click Accept when all payments have been added.

Creating and processing the lockbox file for payments

Once payments are added to a payment record, click Process
The program displays a confirmation message.
Click Yes to create the lockbox file.
The program displays the Create Payment File screen.
Click Define.
Enter a file name in the Lockbox File Name field.
Click Accept.
Click Create.
The program creates the file in your default export directory, closes the Create Payment File screen, and updates the status of the mail-payment record to File Created.

Establishing default settings for the payment process

Click Settings.
The program displays the Mail Processing Settings screen.
Click Update.
From the Default File Format list, select the format to use for payment files or leave the program default.
From the Default AR Category list, select the accounts receivable (AR) category to use as the default category for payment files or leave the program default.
Select the Continuous Scanning checkbox to scan multiple bills.
If you select this checkbox, the program allows you to begin scanning immediately upon opening the program and redisplays the Scan Line Entry screen each time you scan a bill until you click Cancel to end the process. .
Click Accept to save the default settings.

Additional Information

The Mail Payment Processing program allows you to manually create a lockbox file for payments received through the mail. These payments can then be processed in the Process Lockbox File program. When you add payments, the program uses a single payment method for each lockbox file that is created and you cannot print receipts for payments added.

Use the Settings option to define default parameters for the file format and accounts receivable category. If you select the Continuous Scanning checkbox on the Settings screen, the program allows you to begin scanning bills immediately when you open the program. When you are scanning bills, the program repeatedly displays the Scan Line Entry dialog box for continuous scanning until you click Cancel to end the process.

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