Unposted payments can be reversed in Payment Reversals

The Payment Reversals program allows for the reversal of unposted payments. 

• Accounts Receivable 
• Payment Reversals (arrefrev)

Typically, unposted payments should be reversed in Payment Entry or in Payment Batch Reversals. Either method adds the reversal to the same batch so that the payment washes out and there is no AR or GL impact. Reversing in the Payment Reversals program creates the reversal in its own batch, so there are AR and GL impacts.

Development is currently considering preventing the reversal of unposted payments in Payment Reversals or making the functionality similar to Payment Batch Reversal where the reversal is added to the original payment's batch. 

For updates or additional assistance, please contact the appropriate Accounts Receivable Support Team: How to determine the correct Accounts Receivable support team to assist with an issue