Description of Issue

The Payment Reversals program allows for the reversal of unposted payments.

Context

Accounts Receivable
Payment Reversals (arrefrev)

Cause

Typically, unposted payments should be reversed in Payment Entry or in Payment Batch Reversals. Either method adds the reversal to the same batch so that the payment washes out and there is no AR or GL impact. Reversing in the Payment Reversals program creates the reversal in its own batch, so there are AR and GL impacts.

Resolution

Development is currently considering preventing the reversal of unposted payments in Payment Reversals or making the functionality similar to Payment Batch Reversal where the reversal is added to the original payment's batch.

Additional Information

For updates or additional assistance, please contact the appropriate Accounts Receivable Support Team: How to determine the correct Accounts Receivable support team to assist with an issue

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