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Error encountered while fetching status of purchase card

Error encountered while fetching status of purchase card

Description of Issue

When attempting to import Purchase Card Statements, receiving Error encountered while fetching status of purchase card.

Context
  • EERP

  • Accounts Payable

  • Purchase Cards

Cause

A card in the import file may not exist in the system.

Resolution

Attempt to locate the card that does not exist. Accounts Payable Support can run a trace to locate the card.

Additional Information