/
Unable to Delete New Accounts After Deleting Proof Transaction

Unable to Delete New Accounts After Deleting Proof Transaction

Owned by Knowledge Assistant
Jan 10, 2025
1 min read
Description of Issue

Site created new accounts and imported a GEN journal to these accounts. The Journal was deleted before posting and the accounts have no amounts in Account Inquiry. When trying to delete the accounts in account master an error report is produced that shows AccountSubAmounts transaction types. 

Context

  • Account Inquiry

  • Account Master

  • General Journal Entry/ Proof

Cause

Resolution

Work ticket MUN-5002624 is open with development. If you encounter this scenario while that ticket is still open, contact General Ledger Support for further assistance.

Additional Information