Adjust Invoice Amount

Wrong amount on posted invoice

• Munis
• Adjust Invoices

Invoice amount entered in error or need to adjust an invoice to reflect customer credit

Navigate to General Revenues > General Billing > Invoice Processing > Adjust Invoices

1. Click Add to create a new Adjustment Batch. Click Accept
2. Click Search and use fields to identify the Invoice in question
3. Munis Adjust Invoices will then show the Invoice Header, click the Detail button in the toolbar
4. In the Invoice Detail screen, click Update.
5. Enter an Adjustment Reason
6. Make any necessary adjustments to the invoice. To change the amount, update the value in the Price field and click Accept
7. Click Back until you return to the batch header screen
8. Click Post to post the adjustment batch to the general ledger