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Description of Issue
  • General questions learning Munis

  • How to and procedure manuals

  • Where can I learn how to use Munis?

  • New employee at site requesting user guides for various programs

Context
  • Tylertech.com 
  • Client Support
  • Tyler Search
  • Online Education
  • Munis KnowledgeBase
  • Tyler Community
  • Knowledge Articles
  • Client Resources
Cause

Looking for resources to assist in learning about and how to use Munis.

Resolution

Our Munis Support page provides many resources for self-service learning:

  1. Log in (or register) at tylertech.com
  2. Select Client Support in top right-hand corner
  3. Choose your product Munis
  4. Review the Munis Support page
    1. Tyler Community – Access webinars, forums, and Tyler updates, while connecting and networking with other Tyler clients. 
    2. Tyler Search – Search TylerNow, Cases, Munis Online Help, Client Resources and Tyler Community.
      1. Procedure manuals and how to documentation: Online Help > Setup and Procedure Manuals
    3. Online Education – Register for upcoming webinars or access prior recordings. 
Additional Information
  • A great place to start is by watching the Munis 101 on demand session.
  •  If more hands on training is desired, one-on-one training with implementation can be discussed and scheduled through your Sales Representative.
  • Support can always assist with contacting your Sales Rep. Please contact any Support team for assistance. 











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