Description of Issue
An abatement needs to be reversed, voided, or undone.
Context
- Munis version 2019.1+
- Property Tax Billing
- Abatement
Cause
An abatement was added in error and needs to be removed.
Resolution
- Navigate to Abatement Entry either by searching or using the following path: Munis > Property Revenues > Property Tax Billing > Your Region > Your State > Abatement Processing > Abatement Entry
- Click Add to add a batch
- Note: Undoing an abatement can only be completed in an empty batch
- Enter the appropriate Processing, Effective, & GL Effective Dates as well as any other desired batch information
- Click Accept
- Click Undo Abatement in the top ribbon
- On the next screen, click Define
- Enter the Abatement Number
- Click Accept
- If the information is correct, click Create
- A message displays: Abatement has been created to undo abatement number entered. You will be returned to the main abatement screen
- Click OK
- Click GL Post in the top ribbon
- Enter the posting information and choose your report output options
Additional Information
- This process only works with a posted abatement
- An abatement can only be undone in an empty batch
- To find an abatement number, please follow the steps in this article: How to Find an Abatement Number
If there are any questions about the process or if assistance is required, please contact Tax Support
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