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Description of Issue

Error received when adding labor to a work order:  "The employee entered does not have any pay records set up in Payroll. Please cancel this add and check the employee pay set up in payroll."


Context
  • Work Order Management 
  • Tyler EAM 
  • Payroll 
Cause

Employee doesn't have any active pay records matching the date of the work order


Resolution
  • Adjust start date of current Job/Salary record
  • Reactivate an old Job/Salary record, making sure the end date is equal to or after the work order date
Additional Information


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