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Description of Issue

How to retrieve Hub error logs.

Context
  • Tyler Hub
  • System Logs
Cause

Resolution

NOTE: you must have the administrator role in Hub to retrieve logs

Once logged into Hub as administrator:

  1. Go to Administration.
  2. Click Logs and Diagnostics.
  3. Select the desired date under Available logs.  (Click Logs first if not seeing Available Logs.)
    1. Latest versions of Hub System Logs.
Additional Information

Please review the Master Article - Tyler Hub for all related topics.

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