Description of Issue
Please send me a list of all staff who can create cases in the portal.
I need a list of all Super Users in the portal.
Looking to purge old portal users out of CRM.
Context
- tylertech.com
- Online Support Incidents
- Client Support
Cause
Needs verification of who in their organization has access to work with cases in the portal.
Resolution
- If you are a Portal Admin, you can view all active portal users in Online Support Incidents.
- If you are not a Portal Admin, contact any support team for further assistance and reference this article in your case.
Additional Information
Please review our Master Article - Client Support for all other topics.
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