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Description of Issue

How to do a Bill Adjustment in Utility Billing Classic

Context
  • Munis
  • Bill Adjustments
  • Utility Billing Classic
Cause

Bill amount needs to be corrected

Resolution
  1. Navigate to Property Revenues> Utility Billing > Bill Processing->Bill Adjustments
  2. Search for the bill you want adjusted. Click Accept.
  3. Go to the charge(s) that need to be adjusted.
  4. Click Update.
  5. Fill in the History Reason and General Ledger fields --Click Accept 
  6. Enter in the adjustments, Click Accept
Additional Information






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