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Description of Issue

DocOrgin Tyler Forms are not archiving to TCM

Context
  • Munis
  • Archive
  • Images
  • TCM
  • TylerForms
  • DocOrigin
  • TF
  • 401
  • tcmadmin
  • formsadmin
  • account locked
  • The operation has timed out
  • Unable to connect to the remote server


Cause

Account information may be out of sync between Doc Origin and Enterprise ERP


Resolution

Contact Tyler Forms Support via a support case

Additional Information

If site just purchased TCM or if DocOrigin forms were never setup to archive, please refer to this: How to set up TylerForms DocOrigin forms to archive to TCM

For ReadyForms archive: Add Archive to TCM Step to ReadyForms Delivery Definition

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