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Description of Issue

The T&A Login screen won't let me type in a username or password in to log in to the application.

Message on login screen shows:

Remote access to the primary interface is not allowed.

Context
  • ExecuTime

  • Time and Attendance

  • T&A

  • Login

  • Upgrade

Cause

Client is hosted in AWS or Yarmouth SaaS.  After an upgrade deployment, the login screen won't let user type in the fields or hit the sign in button.

Resolution

Please open a support case with the TSM Time & Attendance team for assistance.

Additional Information


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