Description of Issue
- An account segment needs to be longer than it is for added detail.
- A Munis Employee password is required when clicking on Update in General Ledger Settings on the Segment Sizes tab.
- Site is Live and there are transactions on accounts with segment sizes as listed.
Context
- General Ledger Settings
Cause
A password prompt generates to prevent changing segment sizes to protect the integrity of data.
Resolution
If the site is Live, a length update to Segment Sizes can only be made by Professional Services, which involves a fee. Please submit a request for a quote on Tyler Community.
- Go to Tyler Community
- Log into your account
- Click Enterprise ERP in the top toolbar
- Underneath the page title, click the Wikis tab
- Click Product Information
- Select Enterprise ERP Enhancement Request
- Be sure to read through the entire post
If the site is not Live yet, please contact Implementation/Implementation analysts.
Additional Information
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