Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

Description of Issue

Over-short Adjustment Process is selecting zero-dollar bills when using the the Only write-off charge option. 

Context
  • Accounts Receivable
  • Over-short Adjustment Process
Cause

Resolution

Development is currently researching the issue. 

Consider the following workarounds:

  • If looking to write-off both unpaid and overpaid bills for a specific Charge Code, define and run the Over-short Adjustment Process twice. First run with an ending write-off balances of -0.01 (example -1000.00 to -0.01) to write-off the Overpaid Bills. Run a second time with a beginning write-off balances set to 0.01 (example 0.01 to 1000.00) to write-off the Unpaid Bills. 
  • Set the Only write-off charge field to blank when defining and processing.
Additional Information






  • No labels

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.