Description of Issue
A user or group of users needs to connect to a Tyler Hosted folder with SFTP using FileZilla
Context
- SFTP
- Secure File Transfer Protocol
- FileZilla
- VPN
- SaaS
Cause
A user or a group of users has been given access to files on one of Tyler's servers and needs to connect to access them.
Resolution
- Download and install FileZilla
- This may require administrator authorization
- Launch FileZilla
- In the ribbon at the top, input the following information:
- Host: YVWLNSFTP03.tylerhost.net( YVWLNSFTP02.tylertech.com has been retired)
- Username: your DATACENTER username
- Ex. 1234jdoe
- Password: your DATACENTER password
- Port: 22
- Click Quickconnect
- Under Remote site: you will now see the files and folder your account has access to
- Files can be managed in a drag-and-drop fashion either by dragging from Local site: or by dragging directly from the desktop
- If errors are encountered when connecting, please create a case with TSM SaaS for further assistance in the Support Portal
Additional Information
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