Updating AR cash accounts

Update Cash Accounts does not work.

Payments impact old cash accounts.

Cannot change cash accounts via AR Code.

Update Bill Accounts does not affect cash account. 

• Accounts Receivable 
• Setup
• Charge Codes

There are 3 places a user can update an AR cash account; the AR Code, the Charge Code and the Payment Methods. Users can update the cash account on all Charge Codes under a certain AR Code by updating the AR Code Cash Account.

The Payment Method takes precedent because it is an optional override. If a user has updated the AR Code and Charge Code, but still find the incorrect cash account is being impacted, users likely need to update the Payment Method cash accounts. 

Updating all Charge Code Cash Accounts Via AR Code:

1. Navigate to General Revenues < Accounts Receivable < Setup < Accounts Receivable Codes.
2. Click Search and enter the relevant AR Code.
3. Click Update.
4. Enter the new cash account.
5. Click Accept.
   1. PROMPT: Changes have been successfully applied. Would you like to update charge code cash accounts?
6. Click Yes.

Charge Codes that correspond with the AR Code will have the new cash account. To Apply this change to existing bills, click Update Bill Accounts on each Charge Code. 

If users still find the old cash account is being impacted, review the cash account on the tenders/payment methods used. 

1. Navigate to General Revenues < Accounts Receivable < Setup < Payments Methods
2. Use the bottom arrows to tab to the payment method used.
3. Click Update to change the old cash account to the new one. 

Because it acts as an override, this Payment Method cash account is optional. In the case users have populated all the cash accounts on the Payment Methods then none of the updates to the Charge Code will take affect.