Description of Issue
Unable to change Last Activity Date without having to add Held Interest.
Context
- Property Tax Billing
- Bill Detail Adjustments
- Bill Inquiry
Cause
Resolution
Development is currently researching the issue.
Current workaround is to add Held Interest when creating an Adjustment in Bill Detail Adjustments. Interest to begin accruing from the Adjustment's Effective Date. Contact Enterprise ERP Tax Support for further assistance.
- Navigate to: Property Revenues > Property Tax Billing > State > Collection Processing > Bill Detail Adjustments.
- Click Add to create a new Batch and click Accept.
- Click Add and enter the bill information to adjust.
- In the Effective Date field, enter the expected Last Activity Date you want Interest to begin calculating from and click Accept.
- From the Charge and Installment screen, click Update.
- Populate the new Held Interest amounts and click Accept.
- Bill Post and GL post the Adjustment.
Additional Information
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