GRA Workflow Approval - A workflow error occurred

Description of Issue

Error when approving GRA workflow
Munis (pagrtmst)
A workflow error occurred. See the Munis error log.
System log Id: #

System log message(s):
wfnxtpe3 notification wfpennot insert

[wflnkmod] Unknown error starting next step in WF.
Please contact software support. sqlcode is : 0

pawfbtns error on workflow 299

Context

Workflow Business Rule (GRA)

Approvals & Notifications

Cause

Workflow has been triggered twice and there is a unacknowledged notification from the first time

The same transaction uses same data to trigger second round of notification and this would error as a duplicate due to the existing one in system

Resolution

Have user acknowledge notifications for related record transaction using normal methods:

Additional Information