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Description of Issue

In Miscellaneous Payment Type, when clicking the Description drop down, there are no charge codes showing up

Context

Tyler Cashiering 2019.3

Cause

Version 2019.3 of Cashiering is the only version that requires your Cashiering login to use the DOMAIN name. This makes it so your Cashiering login doesn't match the Munis username. 

Resolution

In Cashiering, go to Setup > Users > Choose user > Click External Username Override tab > Enter the Munis username (without DOMAIN) into the Munis field > Save it > Restart Cashiering

Additional Information






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