Description of Issue
The checkbox Include Links for common workflow actions in e-mail approval notices? cannot be selected and is greyed out in Workflow Settings
Context
- Workflow
- Employee Self Service (ESS)
- Site Settings
Cause
Tyler Employee Self Service base URL is incorrect in System Settings
Resolution
- Navigate to System Administration > General Administration > System Settings
- In System Settings click on Site Settings
- Click on the tab Application Integration
Check URL listed in the text field Tyler Employee Self Service base URL
If URL is {ENV:MU_TESSURL} click Update and chang URL to {ENV:MU_ESSURL}
- Save Settings
- In the Tyler Menu navigate System Administration > Workflow Administration > Workflow Settings
- Verify checkbox is now accessible
Additional Information
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