Description of Issue
Why am I getting an Access Denied error when opening up a program stored in favorites?
Full error:
Access Denied
Your Munis user account has been disabled by the System Administrator.
Access to the Munis system is denied.
Please contact your System Administrator.
OK
Context
- Client is accessing programs under Recent Activity in Dashboard
- User Attributes
Cause
User was Disabled in User Attributes
Resolution
To change User account status from Disabled to Enabled:
System Administration > Security > User Attributes
1. Click Search
2. Enter user information
3. Accept to pull up user
4. Update
5. Select Enabled from User account status dropdown
6. Accept
Additional Information
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