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Description of Issue

Receive an Unexpected Error unsealing a bid in Bid Central

Error found in System Log: Error in method Tyler.Munis.Purchasing.Business.ProcessRoutines.BidProcessRoutines, UnsealAttachments ,An error occurred while attempting to unseal attachments - Exception: Method 'putDocuments2' throws: tyler.empire.document.DocumentException: putDocument() failed, id=DOCXXXXXXXX

Error found in TCM Web Service Trace: Error processing document DOCXXXXXXXX.A0: PDF document is corrupt

Context

Bid Management 

Cause

Development is researching this under MUN-479198

Resolution

Contact Enterprise ERP Assets and Civic Support to create a support case to track the issue

Additional Information






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