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titleDescription of Issue

Adding labor to a work order in the Field Sheet app produces an error:

  • Error adding time Error uploading time: Server Response: Error fetching user's employee information. 
  • Error adding time Error uploading time: Server response: Error executing selectUserData

Receiving an error when filtering work orders by Assigned to Me in the Field Sheet app:

  • Invalid Assignee. User must have a valid employee record and be added to a Servicing Department via the Crew and Labor Program.


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titleContext
  • Enterprise Asset Maintenance 
  • EAM 

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titleCause

In User is not associated with Attributes, user record is missing an employee number in User Attributes


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titleResolution

Add an employee number to the user:

  1. Navigate to System Administration > Security > User Attributes
  2. Search for user
  3. Click Update
  4. Enter employee number or select employee number using field help in the Munis employee no. field
  5. Click Accept 

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