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311 ESR requests that create a service request an EAM Service Request do not show a reference number when converted to a Work Order work order in the Work Order Management and Field Work programsWork |
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Defect |
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Install MUN-435619 once it's been released Workaround: Enable Auto-convert service requests on the Activity Code to have the Tyler 311 requests create Work Orders Add a default activity code to the Request Types in Citizen Request Settings to have the ESR request automatically create a work order |
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