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titleContext

  • tylertech.com

  • Online Support Incidents

  • Client Support

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titleCause

Needs verification of who in their organization has access to work with cases in the portal.

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  • If you are a Portal Admin, you can view all active portal users in Online Support Incidents.

  • If you are not a Portal Admin, contact any support team for further assistance and reference this article in your case.

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titleAdditional Information

Please review our Master Article - Client Support for all other topics.

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